Lead capture, not lead deflection.
Built for one-person sales teams and small ops. No AI agent pretending to be human. The chat captures the lead with smart questions, summarizes it for you, and routes it to your phone / email / Slack in seconds.
What it does
Four reasons clients add it on.
AI summary in your inbox, not the conversation log.
Every chat lands in your inbox as a 3-line summary: who, what they want, when to follow up. Original log is one click away if you need it.
Works without you watching it.
Set business hours and away messages. Off-hours, the bot collects contact + intent. You wake up to qualified follow-up tasks, not a wall of unread.
Snack Club runs it on its own site.
Every client conversation that has come through snackclubmarketing.com has come through this widget. Hit the bubble bottom-right and you are using the product.
Versus the alternatives
Why most agencies resell tools they did not build.
Drift / Intercom
Built for enterprise SDR teams. Overkill and overpriced for a 1-10 person team.
Tidio / Crisp
Cheaper, but no real AI summarization. Still feels like 2018 live chat.
A contact form
Captures fewer leads. No real-time conversation. No after-hours coverage.
Snack Club Chat
AI lead capture and summary, after-hours coverage, installed and managed for you. Built in-house, not resold.
Snack Club Chat FAQ
Does the chat widget use AI to reply?
No. The chat widget captures the lead and AI summarizes it for you, but the AI never sends replies on your behalf. You reply (or your team replies) from the unified inbox. We do not run agent-style fake conversations because customers can tell.
How does it work after hours?
Off-hours, the widget collects contact info and intent with a short form. You get a notification with the summary in your inbox. Customer gets an auto-response saying you will reply by the next business morning.
Can I customize the look?
Yes. Colors, brand voice in the auto-responses, business hours, away messages, and the launcher icon are all configurable. Default install takes 5 minutes.
What if I already have a chat widget?
We remove it during setup. Running two chat widgets simultaneously causes message routing chaos. Most clients are switching off Drift, Intercom, Tidio, or a generic Tawk install.
