Triggered by your real workflow.
Integrates with your CRM, scheduler, or invoicing tool. Customer finishes a job, gets a text 24 hours later. No "remember to send the review request" on your calendar.
What it does
Integrates with your CRM, scheduler, or invoicing tool. Customer finishes a job, gets a text 24 hours later. No "remember to send the review request" on your calendar.
Happy customers get a direct Google review link. Unhappy customers get a private feedback form that comes straight to you. The bad reviews never hit Google.
Google ranks accounts that add reviews consistently, not accounts with a big static count. We send the request when the customer is most likely to leave a 5-star.
HVAC, dental, chiro, contractor, lawyer, real estate. The same template works for each because the trigger is the same: a job ended and the customer was happy.
How you get it
Bundled with every Snack Club retainer. We quote the retainer after a free audit, scaled to scope, not based on the tool count.
Versus the alternatives
$300+/mo. Pays for a sales team, not a tool. We do the same, as an add-on.
Same pricing model as Podium. Same feature set. Same problem.
You will forget. Your team will forget. The customer cools off in 48 hours.
Yes. Triggered by Jobber, Housecall Pro, ServiceTitan, Acuity, Cal.com, or a webhook from any tool that fires on job completion. If your tool has a webhook or an API, we can integrate.
Customer rates the experience in-app (in the SMS link). 5 stars get a direct Google review link. 1-4 stars get a private feedback form that comes straight to the owner. The low-star customer never gets routed to Google.
No. Google explicitly allows you to request reviews from customers. What is not allowed is paying for reviews or filtering by sentiment in a way that misrepresents your business. Routing happy customers to Google and unhappy ones to private feedback is a standard practice that complies with the policy.
Review velocity moves the local pack within 30-60 days for most service businesses in moderate-competition cities. Bigger metros and high-competition categories take 90+ days.
Hey, I'm the Snack Club chatbot. What brings you here today?
Got it. Joe will get back to you shortly. Need it now? Call or text 612-293-0502.